Returns & Exchanges
At Caitlyn Minimalist, we want you to cherish your jewelry for years to come. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all non-personalized pieces.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place your jewelry in its original Caitlyn Minimalist packaging to ensure it remains protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely attach it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing